BOOGIE BOUNCERS FAQ PAGE

The venue has outside space can it go outside if its sunny?

Unfortunately No, Indoor castles must stay inside at all times due to a number of reasons. We no longer do outside castles. Even If the venue has a garden the equipment must stay indoors.

 

Can I have a Bouncy Castle at my house in the garden?

We no longer do outside hires. We can only setup indoors. Local halls are low cost and provide a safer environment.

How can I pay for the Bouncy Castle or Equipment?

Payment can be made in full or a £10 booking deposit by Credit/Debit cards over the phone, However please contact us to arrange alternative payment methods if this is not suitable. This booking payment will secure your chosen time\date. Any remaining balance is required upon delivery once everything has been setup and your happy, normally in Cash or Card. You will receive a confirmation email/text within 48h of any payment. If payment is made in full there is nothing to pay on the hire day.

Are you insured?

Yes we have product & public liability insurance policy's. We can email evidence of cover to you or the venue if this is required (the venue will tell you)

Are you Qualified Operators?

Yes we are fully certified by the RPII and carry valid photo ID badges available on request. Don't risk your child's safety by using un-qualified, un-insured hirers.

CANCELLATION POLICY

We understand that sometimes people change their mind or want to cancel their booking, If you have paid in full you can cancel your booking at anytime, However a £10 booking fee is non refundable unless conditions are deemed by Boogie Bouncers not to be suitable/safe on the day of hire, Refunds will be made within 7 days.

DELIVERY POLICY

We offer free local delivery on all our items. If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity and provide a full refund. Delivery times can be arranged during the booking process. Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location. We take safety seriously as there are young children involved. We know all the local halls well so we normally know what equipment will fit just ask us if your unsure.

What time do you deliver?

We deliver all day long normally from 9am, Our last collection is normally 7:30pm, if you require a delivery for a specific time please advise us and we will try to help. You can specify times however bookings which take place in unsociable hours may incur an extra fee. Our online booking form shows times by default we will contact you to confirm times. For piece of mind please contact us before booking online.

How many people can use a Bouncy Castle?

Generally speaking, between 6 and 12 children at one time. However this depends on the size of the users and the type of Bouncy Castle. Every inflatable is different, but we do provide detailed information for every item. Feel free to contact us.

Does the Bouncy Castle need electricity? How is it powered?

Yes, you’ll need a normal 13A plug socket within 20ft of where you want to put the bouncy castle. We will bring extension cords with us if necessary. If you don’t have electricity within 25ft, we can still help. We do have longer leads if needed.

What if it rains?

We no longer do outside hires, So if it rains you'll be nice and dry in your chosen venue.

BOUNCY CASTLE HIRE TERMS

Recognising a well-run Bouncy Castle Hire Company

 

We recommend parents ask themselves the following questions when hiring a bouncy castle:

  • Have you checked the hire company holds a valid Rpii "Register of play inspectors international" Operators Qualification? Boogie Bouncers are fully certified by the Rpii

 

  • Is the hiring company fully insured? We hold a £5 Million public liability insurance policy for your piece of mind.

  • Is the bouncy castle securely anchored? All anchorage points should be used and if situated outside, mooring straps should be affixed to solid points.

  • Are impact absorbing mats positioned at the open side of the bouncy castle, extending a sufficient distance forward to ensure enough protection? (Mats may not be necessary on soft ground).

  • Is there at least one person constantly supervising the children on the bouncy castle?

  • Does the bouncy castle seem overcrowded? If children are constantly knocking into each other, consider removing some children to prevent injury. You should always comply with the maximum numbers identified on the front of the bouncy castle step. Ask the Boogie Bouncers staff if you are unsure.

  • Are children using the bouncy castle of different ages/sizes mixed? If the demand is great, the supervisor should operate a rota to avoid larger children crushing smaller ones.

  • The adult / hirer should always be in control of the children and the bouncy castle. Horseplay should not be allowed, and children should not climb on the walls of the bouncy castle / inflatable.

 

 

Terms & Conditions of Hire

 

It is the responsibility of the person’s hiring the equipment to ensure that the following safety instructions are followed:

Boogie Bouncers Bouncy Castle hire have clearly stated the age limit for each piece of equipment on the website. Please ensure no person over this age uses the equipment.

No adult should use the equipment unless the equipment is approved for such use.

A responsible adult must always supervise the equipment.

No person under the influence of drink or drugs should use, supervise or operate the bouncy castle / equipment.

Always ensure the bouncy castle / equipment is not overcrowded. This includes limiting numbers according to the age and size of people using it. Try to avoid a mix of large and small children at the same time.

Do not allow anyone to bounce on the front safety step, as children could easily bounce off the inflatable and get hurt. The step is there to assist users on and off only.

Ensure that nobody with a history of back or neck injuries, or any child that is feeling unwell, uses the bouncy castles.

All shoes, glasses, jewellery and badges must be removed before using the equipment.

Please ensure users do not attempt somersaults on the bouncy castles, are clothed appropriately and that nothing can fall from their pockets.

No food, drink or chewing gum is to be allowed on or near the equipment, this will avoid both choking hazards and mess. No face paints, party poppers, coloured streamers or silly string are to be used on or near the equipment.

There should be no smoking or barbecues near the equipment.

No pets, toys or other sharp instruments on or near the equipment.

Climbing, hanging or sitting on side walls is dangerous and must not be allowed.

Children should not be pushing, colliding, fighting or behaving in a manner likely to cause injury, damage or distress to others or the equipment.

Do not allow anyone to use the inflatable during inflation or deflation as this could damage the equipment and injure the user.

If the jumping area of the inflatable should become wet do not allow users on. In the event of rain and if the inflatable is not fitted with a shower cover, the unit should not be used. Any wetness, including bubbling (which is normal) can be dried with the aid of a towel.

In the event of heavy rain or high winds, it is strongly recommended that the Inflatable be switched off. If the winds exceed 24mph, the unit should be deflated immediately and then re inflated once the winds subside.

In the event that the blower stops working, ensure all users exit the Inflatable immediately. Make sure the blower tube has not come loose, the deflation zip is still closed and that nothing is obstructing the blower. In the event that the blower should overheat or lose power switch the blower off at the mains and wait 1-2 minutes. Failing all this please contact us, as soon as possible for further instructions or replacement. Remember, failure to contact us will mean we can do nothing about it when we collect the equipment.

Always use the RCD plug provided. Only use electrical equipment supplied by us, as all electrical equipment is fully tested, to the appropriate health and safety guidelines, by a qualified electrician and fitted with British Standard approved connections. These connections are splash proof (except RCD’s) and can be left out in wet weather. However, do not allow them to become submerged in puddles, etc. If unsure, always contact us for further advice or replacement.

Do not allow any person to interfere, adjust or repair any electrical item, even if qualified to do so, as this may result in additional cost for replacement/repair.

Any damage to the equipment caused by misuse, neglect, loss or failure to follow these conditions, shall deem the Hirer liable for full repair, or replacement costs. This is in addition to any loss of business as a result of such loss or damage. We will take legal action if necessary to recover any of these costs.

 

IF YOU ARE UNSURE ABOUT ANYTHING, CONTACT US IMMEDIATELY.

HISTORY OF BOUNCY CASTLE HIRE

The first bouncy castle was designed in 1959 by John Scurlock in Louisiana who was experimenting with inflatable covers for a government request for proposal when he noticed his children enjoyed jumping on the air structure. John was an electrical engineer and liked physics. He was a pioneer of inflatable domes, inflatable tents, inflatable signs and his greatest achievement was the invention of the safety air cushion that is used by fire and rescue departments to catch people jumping from buildings or heights. The first spacewalk manufacturing company was in New Orleans in a leased warehouse that also sewed horse pads. His wife, Frances, started the first inflatable rental company in 1966 and in 1976 they built a custom facility for the production and rental of the products. They marketed the space walks to children's events such as birthday parties, school fairs and company picnics. These original inflatables did not have the enclosure of today's inflatables.

Their son Frank Scurlock expanded their rental concept throughout the United States under the brand names "Space Walk" and "Inflatable Zoo". Frank also founded the first all inflatable indoor play park called "Fun Factory" on Thanks Giving Day 1986 in Metairie Louisiana. A second unit was opened in Memphis Tennessee called "Fun Plex" in 1987. Both locations closed after the value of the property became too great for the operations. The first inflatable was an open top mattress with no sides, called a "Space Pillow". In 1967 a pressurized inflatable top was added, it required two fans and got hot in the summer like a greenhouse. That version was called "Space Walk" and was adopted as the company name.

In 1974, to solve the heat problem, a new product line called "Jupiter Jump" was created that has inflated columns that supported netting walls which allowed the air to pass through. Further enhancements of this style were developed such as a line of castles and animals which are referred to as the "Inflatable Zoo". In the early 1990s, Frank created the first commercial inflatable water slide called the "Aqua Tunnel". Space Walk was the first company to bring an inflatable to the IAAPA convention, Showmen's Club and the American Rental Association.

 

The 1975 Neiman Marcus catalogue included a closed inflatable trampoline called 'The Moon Walk'. It was designed to increase children's safety.

Construction:

The surfaces are typically composed of thick, strong PVC or vinyl and nylon, and the castle is inflated using an electric or petrol-powered blower. The principle is one of constant leakage, meaning small punctures are not a problem - a medium-size "bouncy castle" requires a fan with a mechanical output of about two horsepower (consuming around 2 kW electrical power, allowing for the efficiency of the motor).

UK and Australian bouncy castles have specifications calling for fully inflated walls on three sides with an open front and foam "crash mats" to catch children who may jump or fall out of the structure.

Modern moonwalks in the US are typically supported by inflatable columns and enclosed with netting. The netting allows for supervision as adults can see in from all sides.

Another type of home-use inflatable has evolved, with a blower pumping in air continuously. Pores in the seams and material allow air to escape as children play, while the blower continues to inflate the unit. This category has emerged as a response to parents who wish to buy an inflatable for home use.

 

 

Standards:

In 2005, the most severe standards in the construction of an inflatable amusement were adopted nationally in Australia, forming Federal Standard AS3533.4. This was a landmark safety standard bringing the toughest design/construction/operation standards to the inflatable industry of Australia. In 2006 the European Union (EU) followed and introduced similar standards throughout EU called EN14960:2006.

So what are the current rules around the safe use of bouncy castles and other inflatable play equipment?

According to health and safety law, all bouncy castle equipment used "as a slide or for bouncing upon" by members of the public needs to be regularly tested by a competent person.

The inspection needs to be carried out before the bouncy castle is first used. After that, a test is required every year to confirm it remains in safe condition for further hires.

The Health and Safety Executive (HSE) says anyone looking to hire a bouncy castle should ask to see proof that it has had its annual test.

And hiring a bouncy castle that does not conform to British standards means you are taking a risk with the safety of those using it.

Newer Bouncy Castles:

Bouncy castle hire has faded over the years but now with the new style disco bouncy castles it’s become more and more popular again, Disco bouncy castle hire brings back the enjoyment of the once loved bouncy castle and combines disco lights and speakers giving the users everything they could want from a party.

www.boogiebouncers.co.uk brings the best to lead the industry now specialising in this type of castle.

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